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We invite you to contact SCAN with questions about corporate or service issues. We look forward to serving you.

Member Services 1-800-559-3500
7:00 a.m. - 8:00 p.m. PST, 7 days a week
TTY Users: 1-800-735-2929

To ask a question, request a replacement ID card, request member materials or change your contact information, click here
Sales To request information, click here

By phone, please call toll-free 1-877-452-5898,
8:00 a.m. - 8:00 p.m. (PST), 7 days a week.
(TTY users call: 1-800-735-2929)
Mailing List To be removed from the SCAN Advertising Mailing List, click here
Ancillary Contracting AncillaryContracting@scanhealthplan.com
Claims Billing Address SCAN Claims Department
P.O. Box 22698
Long Beach, CA 90801-5616
Online Eligibility / Claims Access psdbase@scanhealthplan.com
1-888-450-7226
Public Relations Contact Sherry Stanislaw, Sr. Vice President, Operations
1-562-989-5216
sstanislaw@scanhealthplan.com
Corporate Headquarters SCAN Health Plan
3800 Kilroy Airport Way, Suite 100
Long Beach, California 90806
Toll-free: (800) 247-5091
Telephone: (562) 989-5100
Fax: (562) 989-5200
Regional Offices Glendale
500 N Central Ave Ste 350
Glendale, California 91203
Toll-free: (800) 399-7226
Fax: (818) 246-4007

Long Beach/South Bay
2501 Cherry Avenue
Suite 200
Signal Hill, CA 90755
Toll-free: (800) 207-1054
Fax: (562) 997-3167

San Diego
3721 Valley Centre Drive
Suite 104
San Diego, CA 92130
Telephone: (858) 720-9153
Fax: (858) 720-9154

Ventura
1001 Partridge
Suite 200
Ventura, CA 93003
(805) 658-0365



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